What we do

and why you need us -

We offer four areas of expertise – Server Virtualization including VDI, Edge Protection, Outsourced IT Services and VoIP Phone Systems.

Server and Desktop Virtualization This saves your company money by moving all of your physical file servers onto one powerful shared server, and/or sends your desktop PCs to your data center where they all operate more efficiently. Each file server and desktop “thinks” it’s still installed on a separate machine. Why do it? It will save you money – lessened maintenance, ease of backup, lower electrical use and cooling costs are dramatically cut. Plus they are much easier to move to newer hardware as needed.

VDI is the next step. See what it is and does at our sister site – www.AtlantaVDI.com. Zero Client technology, the concept of moving the desktop PC to the data center is the future of corporate computing. Why? Because it provides enormous cost savings, much better security, far less maintenance and smaller IT payrolls. Here’s an example -

If you’ve heard of thin client computing, you may be wondering what all the fuss is about. It’s about saving over $1,000 a month in electricity usage for a 100 user network; it’s about eliminating IT overtime and making them more project oriented rather than break/fix; it’s about improved security and its about a much longer PC replacement cycle. Check it out here.

Edge Protection Does it live on the edge? Not really. It’s on the edge and inside your network. While the Internet is a great resource, it is populated with many people who are determined to steal your secrets and money. And they are very good at it. If they can break into the Fortune 500, the government and the credit card companies, they can break into your business. And they won’t normally break a sweat.

We can provide Edge Protection servers that keeps your LANs safe and also stops your employees from accessing web sites they shouldn’t. You get extremely robust protection from the outside world, plus internal network scanning. Why? Because the best edge protection in the world doesn’t stop your employees bringing in thumb drives and infecting the network from the inside out. We work on the edge, and inside as well.

You’ll even get frequent reports of who is going where, when and how. It will save you money as you’ll avoid intrusion attacks, keep your employees focused and allow easy, secure remote access – remote working if you desire. We work closely with Astaro for an all-in-one approach (available as hardware and VMware virtual products) and install the Open Source pfSense firewall product. Why? Because it’s free and when installed properly is as good an a $5,000 enterprise firewall!

Outsourced IT Services “Outsourced IT Services” is the process of proactively managing our client’s networks to keep them running smoothly rather than using the traditional model of “Break/Fix.” Break/Fix is simply the use of external specialists to fix what has become broken, not a good use of a client’s money.

Back in the 90’s we used the break/fix model; you’d break it, call us and we’d fix it. This wasn’t very efficient as the incentive was to just wait for the next problem and get paid for fixing it; it was expensive for the client and frustrating for us as we weren’t providing preventative care like the HMOs. That has changed.

We now provide preventative care through management of your network and proactively fixing, patching and repairing it on a daily basis through remote access. It also meas providing an external help desk, with your customized website for you employees use so when they have a problem, they just report it on the Internet. As our service is proactive, we also provide software to give us daily reports of your LANs health so we can quickly fix the problems before your people even know they have them. And you get regular reports as to this process. It’s cheaper for you, and more satisfying for us.

We still do Break/Fix work at a very moderate cost. We find the problems, and fix them fast. In the course of this work we let you know the areas that need attention, for either immediate resolution or as a line item in a future project.

VoIP Phone Systems We provide phone systems for up to 500 users that use the Internet (Voice over IP)  for voice traffic rather than phone lines through AT&T/BellSouth. Why? Because it’s a LOT less expensive, flexible and modern. Just five lines through AT&T/BellSouth may cost your company $350 a month. If you get the same capacity through your VoIP phone switch, it’s less than $30! And you’ll get a lot more features by using the VoIP business phone switch. We even liaise with Cbeyond a data circuit provider with excellent service at a moderate cost.

VoIP business phone switches are “extensible.” This means that are new features are released they can be easily implemented for your employees with immediate results.

A popular feature is the ability to get reports of which extension is used to reach clients, the conversation length and to access the call recording. If you bill clients for time, then you can create monthly reports to reconcile them against your time accounting programs and catch omissions resulting in significant revenue enhancement for your company.

It’s also easy to offer teleworking for your inside employees and provide use of the phone switch for virtual employees. The outside employee can just plug their phone in at home, in another office, a hotel room, anywhere and connect to the phone switch. All of the functionality remains and calls are “originated from the office, and clients see the office’s DID even though the employee could be overseas.

Call us at 678.269.8111 or reach us by email.